Boutique Boréal Design - Saint-Hubert
Welcome to Boutique Boréal Design, the premier canoe and kayak store located in the heart of Saint-Hubert. This store specializes in providing high-quality watersport equipment, catering to both seasoned adventurers and beginners alike. With a wide selection of canoes, kayaks, and essential accessories, Boutique Boréal Design ensures that every paddler finds the perfect gear to enhance their outdoor experiences.
- Address: 3600 1st ave suite 30, Saint-Hubert, QC J3Y 8Y7, Canada
- Phone: +1 450-812-3614
- Features: Canoe & kayak store
- Website: Website
- Rating: 4.3 / 5
- Number of Reviews: 42
Features of Boutique Boréal Design
Welcome to Boutique Boréal Design, a specialized store located in Saint-Hubert, Quebec, Canada. With a strong focus on canoes and kayaks, this establishment has become a go-to destination for water sports enthusiasts. Situated at 3600 1st Ave, Suite 30, the store offers a wide variety of products tailored for both novice paddlers and seasoned adventurers.
At Boutique Boréal Design, shoppers can find an impressive selection of canoes and kayaks, complete with essential accessories to enhance their experience on the water. The store prides itself on providing high-quality gear from reputable brands, ensuring that customers receive durable and reliable equipment. Whether you are looking for a lightweight kayak for calm lakes or a sturdy canoe for river expeditions, you will discover options that cater to your specific needs.
The knowledgeable staff at Boutique Boréal Design is always ready to assist customers in making informed purchases. Their expertise in water sports allows them to offer valuable advice on the best products suited for individual preferences and skill levels. This level of personalized service has earned the store a strong reputation, with 42 clients rating their experience an impressive 4.3 out of 5.
In addition to selling canoes and kayaks, the store also provides various paddling gear, safety equipment, and apparel to ensure a safe and enjoyable experience on the water. Customers will find everything from paddles and life jackets to dry bags and waterproof clothing. This comprehensive range of products meets the needs of casual paddlers as well as those serious about their aquatic adventures.
The community in Saint-Hubert appreciates the local presence of Boutique Boréal Design, as it contributes not only to the local economy but also encourages outdoor activities among residents. The store regularly engages with the community through events and workshops, fostering a culture of paddling and connection with nature.
In summary, for anyone seeking to enhance their outdoor adventures with quality canoes and kayaks in Quebec, Boutique Boréal Design stands out as a premier choice. With their expertly curated selection, dedicated customer service, and strong community ties, this kayak and canoe store continues to thrive, making it an essential spot for all water sports enthusiasts.
Reviews for Boutique Boréal Design
The reviews for Boutique Boréal Design, a dedicated canoe & kayak store, showcase a mix of experiences from customers. With an overall rating of 4.3 from 42 reviews, the store has garnered both praise and criticism.
Many customers have expressed their satisfaction with the quality of the kayaks offered. For instance, Francois Asselin shared an enthusiastic testimonial, stating, "These kayaks have been all over the northeast... in calm waters, major currents, heavy storms... 20 years later these kayaks are still doing well!" This highlights the durability and performance of the products.
Additionally, George M. and William Engstrom praised the knowledgeable and helpful staff, indicating a strong customer service presence in the store. Engstrom specifically noted, "Henry was excellent at providing superior customer service," pointing to the helpfulness of the employees.
However, not all feedback has been as positive. Some customers, like pierre bujold and Charles-Denis Giroux, reported issues with customer service, suggesting a lack of responsiveness for inquiries and assistance, with Giroux stating, "Very bad service, no one to answer proper questions about kayak." This shows a potential area for improvement in their customer service approach.
Furthermore, Conta N noted the challenges of accessing staff for questions due to the store's workflow, indicating that while the shop has a significant inventory, customer engagement could be enhanced.
- Positive reviews emphasize product quality and customer service.
- Negative feedback highlights responsiveness issues from the staff.
- A mix of experiences suggests a need for improvement in staff availability.
- Overall, the store maintains a good reputation among enthusiasts.
Customer Reviews
Francois Asselin
Ranking: 5/5
5 STARS: 20 years ago I purchased 2 kayaks from Boreal Design, these kayaks have been all over the north east, off the coast of Labrador, Newfoundland, Lake Ontario, the Thousand Islands, le Parc Du Bic, the Adirondacks, Algonquin Park, Saguenay Fjords... in calm waters, major currents, heavy storms with winds and and so much more! 20 years later these kayaks are still doing well and the color as hardly faded! These kayaks perform so well in all conditions (I have 3 other kayaks, these2 are my favouritesI highly recommend their high quality kayaks. A few pictures attached, then and now.
pierre bujold
Ranking: 2/5
I need a small part to fix my Kasko kayak. I wrote several emails, and I even wrote a letter to the company. Nobody seems to be able or wiling to help me. Otherwise, it's a great kayak. I sure would like to be able to use it again.
George M.
Ranking: 5/5
Boutique like easily accessed location with parking. Nice variety of accessories for kayaking. Very helpful knowledgeable staff.
William Engstrom
Ranking: 5/5
Henry was excellent at providing superior customer service. Everything I had questions for he had answers and solutions for!
Charles-Denis Giroux
Ranking: 1/5
Very bad service, no one to anwser proper question about kayak
Craig
Ranking: 5/5
Best kayak I ever had.
Montréal Montgolfière
Ranking: 5/5
The place to go for a kayak !
Conta N
Ranking: 2/5
Tous est négociable!
Cette une vrai boutique avec une petite salle d'exposition, mais un grand dépôt auquel tu as accès sans difficulté.
Il n'y a pas toujours quelqu'un pour répondre au questions ou te présenter leurs produits car la même personne qui est en face doit répondre au téléphone, aller en arrière pour vérifier le stock etc.
Je n'ai rien acheté vu que, le prix de ce que j'avais voulu acheter était trop élevé malgré la réduction proposée.
Ils ont un stock de kayaks important (ce qu'il est un avantage important dans cette période - après la COVID-19), malgré cela, personnellement, je l'ai trouvé trop chers.
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